Effective Date: November 2, 2025
Business Name: Blue Oak Window Cleaning
Blue Oak Window Cleaning (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services.
1. Information We Collect
We may collect the following types of information:
Contact Information: Name, phone number, email address, and service address when you request a quote or schedule a service.
Payment Information: Billing details when you pay for services (processed securely through third‑party providers; we do not store full credit card numbers).
Communications: Messages, emails, or calls exchanged with us.
Website Data: Basic analytics such as IP address, browser type, and pages visited (collected via cookies or tracking tools).
2. How We Use Your Information
We use your information to:
Provide and manage window cleaning and related services.
Communicate with you about appointments, quotes, and service updates.
Process payments and send invoices or receipts.
Improve our website, marketing, and customer experience.
Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information. We may share limited information with:
Service Providers: Trusted third parties (e.g., payment processors, scheduling software, email platforms) who help us operate our business.
Legal Obligations: If required by law, regulation, or court order.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:
Request access to the personal information we hold about you.
Request deletion of your personal information (subject to legal exceptions).
Opt out of the sale or sharing of personal information (we do not sell data).
To exercise these rights, please contact us at the email below.
6. Cookies and Tracking
Our website may use cookies or similar technologies to improve functionality and analyze usage. You can adjust your browser settings to refuse cookies, though some features may not work properly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Blue Oak Window Cleaning
Email: [email protected]
Rancho Murieta, California